Delivery and Installation
Goods purchased on the website are normally processed and shipped within 2-3 working days. Your delivery will arrive within 5 working days for mainland UK.
If your delivery address is in the Scottish Highlands & Islands, Isle of Wight, Isle of Man and Northern Ireland additional delivery time and charges may apply. Larger goods may take a little longer but will usually arrive within 7 working days from dispatch for most of the UK mainland.
- Standard delivery for orders under £100 is £3.99
- Standard delivery for orders over £100 are free.
You can choose Express Delivery if you require your items a little quicker. Orders placed using express delivery will be received within 2-3 days for the UK mainland.
- Express Delivery £6.99
We also have the option of local pickup at one of our stores located throughout the Midlands. Please wait until you have received confirmation that the goods are ready to collect before you make the trip to the store. You will find our individual stores contact details on our Find a Store page.
Installation / Product Set Up
For larger products that need installing within your home such as stairlifts, mobility scooters & powerchairs, wet rooms and other appliances, we have qualified technicians and fitters who can offer a quotation to ensure your products are fully installed and working. Our fitters will also ensure you are perfectly at home with how to operate any machinery and leave a set of instructions with you. For further information and prices on installation and product set up please contact our customer service team on 0800 1934588.