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    • Q&A - iM.4 Expert

    Frequently Asked Questions

    There is an option for a bracket to be added to the rear of the product for the joystick for an attendant control function. Unfortunately we are unsure on what you mean by the second part of your question however if you have any queries please call our team on 0333 577 8085. Kind Regards, Team Easy Living
    Additional Information
    Asked by Kay Coles

    We recommend looking at the iM.4 Elite which comes with a travel bag which is similar to a suitcase, however if you're looking for it to go in an actual suitcase we recommend referring to the dimensions and comparing to what you have available. The item is airline friendly. Kind Regards, Team Easy Living
    Additional Information
    Asked by Glenn Casson

    All folding powerchairs/mobility scooters have fixed heights due to the folding mechanism. Kind Regards, Team Easy Living
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    Asked by Szimonetta Czokoly

    The maximum user weight is 19 stone. Kind Regards, Team Easy Living
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    Asked by Alan Bebb

    Yes, the battery can be removed and weighs 1.5kg. Kind Regards, Team Easy Living
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    Asked by Nicky Ives

    Yes, the joystick can easily be removed from the chair. Once folded there is the frame to be able to lift the product. Kind Regards, Team Easy Living
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    Asked by simon Banting

    We have sent you an email with instructions on how to fit the seatbelt. Kind Regards, Team Easy Living
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    Asked by Gloria Marshall

    Yes, the joystick can be mounted to either side of the armrest. Kind Regards, Team Easy Living
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    Asked by Barbara Colgan

    The powerchair offers an overall standard measurement, and we have had customers purchase who has a similar build to yourself. We kindly ask if you wish to speak to somebody in further detail to call our team on 0333 577 8085. Kind Regards, Team Easy Living
    Additional Information
    Asked by Denise Lumley

    Hi Lauren, Yes, spare batteries are available to purchase for this chair. If you would like more information, please either contact our customer service team on 0333 577 8085 or provide us with your best contact number and i can arrange a call back. Kind Regards, Emily
    Additional Information
    Asked by Lauren Scott

    Hi, With its large 12" rear wheels, this chair is capable of rough terrain and rugged surfaces, however, please bare in mind it still remains a folding powerchair so does have limitations in certain conditions.
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    Asked by Gillian Paton

    Hello, The chair is manual folding, the batteries can be accessed when the chair is folded however for easier access the chair is best open. Kind Regards, Team Easy Living
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    Asked by Julie Mitchell

    This product offers solid tyres. Kind Regards, Team Easy Living
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    Is there anywhere near Troon or Glasgow where we could inspect one.
    Asked by Gordon Ross

    The product is water resistant, with all powerchairs we do advise not to go out in a down-pour, however if you have a waterproof covering over the joystick if you do find yourself stuck in a shower this would be ok until you find a safe area to stop. Kind Regards, Team Easy Living
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    Asked by Steve Allison

    This chair offers up to 6 miles! Team Easy Living :)
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    Asked by Sandra Clifford

    The differences between the products are weight capacity and battery mileage. Kind Regards, Team Easy Living
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    Asked by Lynne Alexander

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